Corona virus – Current Note

+++ Because of the corona virus, we now (also) offer to make appointments with doctors by phone: Please call on Mondays and Thursdays between 15:30 to 18:30 at this number: 0151 6273 7097. Whether consultation hours at Mehringhof will be continued on Mondays, has to be decided at short notice.+++

If you have had contact with a person infected with the Corona virus and have flu or cold symptoms, do not come to our office, but please contact a general practitioner of your choice by telephone for clarification or:

+ Health department Friedrichshain-Kreuzberg: 030 902 98 8368 or 030 902 98 8328 from 8 a.m. to 4 p.m.
+ Berlin hotline 030 90 28 28 28, daily 8:00 a.m. – 8:00 p.m.
+ Emergency medical service: 116117
+ Independent patient advice service Germany: 0800 011 77 22
+ Federal Ministry of Health (citizens‘ phone): 030 346 465 100

Information of Flüchtlingrat Berlin e.V. for refugees in English (March 16, 2020)

The handbook germany provides daily updated information about Corona virus in different languages: Information in English

More information in different languages…


Who we are

Medibüro Berlin was founded in 1996 as a self-organised non-government project. As an anti-racism initiative we have been pursuing the goal of improving healthcare provision for illegalised  refugees and migrants in political and pragmatic ways. As the factual exclusion of illegalised persons from the regular healthcare system is based largely on political reasons we want to promote public awareness of this problem and call for political solutions by means of our public relations work. None of the people involved are paid for their work on the project.

What we do

We don’t offer medical treatment during our office hours but we direct patients to the specialists they require. We work together with doctors, psychologists, midwives and physiotherapists who have agreed to provide qualified treatment both anonymously and free-of-charge.

Costs for medicines, orthopaedic aids, glasses, laboratory examinations, X-rays etc. are financed by donations.

Office hours

Monday 4:30 – 6:30 pm
Please note that there are – unfortunately – long waiting times.


Gneisenaustraße 2a
Mehringhof, Aufgang 3, 2nd floor
10961 Berlin-Kreuzberg
Subway: U-Mehringdamm U6/U7

Phone:  0 30 / 6 94 67 46 (no appointments; only answering machine)


Clearingstelle for people without health insurance

Berliner Stadtmission, Lehrter Straße 68 – 10557 Berlin

The Clearingstelle support and advise undocumented migrants, EU citizens, German nationals without health insurance. The goal is to clarify if acess to the regular healthcare system is possible. The consultation is confidential and if desired anonymous. Please ask if a consultation in your language is possible.

Website Clearingstelle

Download Flyer with contact und opening hours


More places to go…

There are several organisations and projects that offer information and support: Overview for Berlin